One form, one reply, within one business day — from someone who knows the hardware. No discovery call to sit through, no sales sequence.
Fastest for order and setup questions.
support@motowatchdog.comLive map, trips and alerts are in the app.
Sign in to your accountWiring diagrams and status-light meanings.
Open the setup guideThe more you tell us about the vehicles and the problem, the more useful the first reply is.
These four cover most of what lands in the inbox.
Within one business day, usually the same afternoon. If a vehicle is missing right now, say so in the first line and we'll move it up.
Cars and trucks from 1998 on: the OBD plug-in. Motorcycles or anything you want hidden: the hardwire. Trailers and equipment with no power: the magnetic MW-1700. Tell us the vehicle and we'll confirm.
Correct. The purchase price is the only money we take — 4G service is included for the life of the device, with no activation fee and nothing that expires.
Blinking blue is cellular, blinking yellow is GPS — a light that stays solid means that connection hasn't been made. Reseat the device outdoors, give it two minutes, then write us with a photo of the barcode on the back.